Returns & Exchanges
At Axon Business Systems, we stand by the quality of our home office and industrial solutions with a comprehensive 30-day return policy. If you are not completely satisfied with your purchase, we offer a streamlined process to ensure your workspace remains functional and efficient.
Return Process
- 1.Initiate Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare Package
Securely pack the item in its original packaging, ensuring all manuals, hardware, and accessories are included to qualify for a full refund.
- 3.Ship Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
- 4.Verification & Refund
Once our quality control team inspects the returned equipment, your refund will be processed to your original payment method within 5-7 business days.